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How to contat the reservations?
If you would like to ask a question regarding your bookings, email us at Customer services or call
+44 (0)870 300 8478
How can I cancel my booking?
Bookings can be cancelled or amended free of charge provided they are outside of the hotel’s cancellation policy. You will find the cancellation policy for each hotel beneath the price grid on the hotel details page.
If you wish to cancel or amend you booking please click here
Is my credit card safe?
Yes. We treat the security of our clients' information matter very seriously. To ensure your security, all credit card reservations are secured by SSL, which encrypts the credit card number so as to make it unavailable to any other party.
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